services – IT support

maintenance

Employing your own IT department is costly and complicated. Outsourcing your I.T to Leaf means you have the same, if not more, expertise, whenever you need it, working just as your own in-house department would. Our IT support packages have been designed to be flexible and easy. If you don’t like the idea of a contract but want peace of mind, our ‘Protect and Prevent’ plan will be ideal for you. If you want priority response, full maintenance and discounted labour, our ‘Premier Membership’ will give you everything your business needs. Alternatively, we can tailor a package to suit your specific IT requirements. Please contact us to find out more.

There are many cost benefits and privileges if you sign up for a maintenance contract, however they don’t suit everyone so we offer various support solutions to suit your needs:

  Non members “Protect & Prevent” No contract Priority Level Support Platinum Level Support
Access to experts by e-mail and phone 9am-6pm tick tick tick tick
On-site Assistance tick tick tick tick
Remote Access for Mac and PC tick tick tick tick
Liaise with third parties tick tick tick tick
Monthly updates, upgrades & virus checks cross tick tick tick
Easy, fixed monthly payment options cross tick tick tick
Monthly visit to protect and prevent cross tick tick tick
Guaranteed 8hr response cross cross tick tick
Discounted Labour cross cross tick tick
Priority Support cross cross tick tick
Tailored cover and support cross cross tick tick
No labour charge cross cross cross NO CHARGE
Out of hours priority assistance cross cross cross tick

*Out of hours on-site priority assistance will be charged as per your agreement with Leaf Technology.

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